Contact
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The fastest way to a useful answer about hot tub and spa supplies.
Who you are dealing with
BusinessPrep Kitchen Gear, operating as a sole proprietorship
Typeonline retailer; orders are dispatched, not collected
AddressMuktadevi Mandir Marg, Tadwadi, Chunabhatti, Sion, Mumbai, Maharashtra 400022, India
Phone / WhatsApp+91 78272 88161
HoursMonday – Saturday, 8:00 AM – 5:00 PM IST. Closed on Sundays and Public Holidays.
Keep the dates in mind: 7 days to raise a return, 48 hours to report damage with the unboxing video.
Write to us
Questions before buying are welcome and usually save everyone a return. Expect a reply within one working day.
Either the form or care@prepkitchengear.shop; both reach the same person.
Dispatch and coverage
All dispatch is from Mumbai, Maharashtra. Courier transit is 5–12 business days and the whole journey is 6–15 business days.
- Dispatch Monday to Saturday, orders confirmed before 3:00 PM IST
- Free delivery on orders of ₹4,999 and above
- Below that, a flat ₹149 anywhere in India